88fb2 Privacy Policy

1.1 88fb2 is an online casino and sports betting platform operated for adult players (21+) across Bangladesh. We understand that your personal privacy is important to you and we take our responsibilities as a data processor seriously. This Privacy Policy outlines the legal basis on which we process your data, the categories of data we handle, and the rights available to you as a user of our platform.

1.2 This policy applies to all personal data collected through the 88fb2 website at https://88fb2.io, our customer support channels, our payment processing interfaces, and any other touchpoint through which you interact with the 88fb2 brand. It does not apply to third-party websites or services that may be linked from our platform — those entities operate under their own privacy policies.

1.3 This Privacy Policy should be read alongside the 88fb2 Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated herein by reference and together form the complete framework governing your use of the 88fb2 platform.

1.4 We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Where changes are material, we will notify you via your registered email address or by displaying a prominent notice on the platform. Your continued use of 88fb2 following any revision constitutes acceptance of the updated policy.

2.1 88fb2 collects personal data in several categories, depending on your level of engagement with the platform. The following table summarises the categories of data we may hold about you:

2.2 88fb2 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required for identity verification purposes and consented to by you in advance.

2.3 Financial data relating to your payment methods is handled by our third-party payment processors. 88fb2 does not store full card numbers or mobile wallet PINs on its own servers at any time.

3.1 Directly from You. The majority of personal data we hold is provided directly by you when you register an account, complete a KYC verification request, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion. This includes all identity, contact, and financial data categories listed in Section 2.

3.2 Automatically via Technology. When you access and use the 88fb2 platform, we automatically collect certain technical and usage data through cookies, server logs, and similar tracking technologies. This includes your IP address, device identifiers, browser fingerprint, session duration, pages visited, and game interaction data. See Section 6 for more detail on our use of cookies.

3.3 From Third Parties. In some circumstances, 88fb2 may receive personal data about you from trusted third parties, including:

• Identity verification providers who confirm the authenticity of documents submitted during KYC;
• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) who confirm transaction status and flag potentially fraudulent payment activity;
• Game providers (e.g., Pragmatic Play, Evolution Gaming, Spribe, Ezugi) who may share session data related to gameplay conducted on their certified platforms;
• Fraud prevention and anti-money-laundering databases that flag high-risk profiles or known bad actors.

3.4 All data received from third parties is subject to the same level of protection and the same usage restrictions as data collected directly from you.

4.1 88fb2 processes your personal data only where we have a lawful basis for doing so. The lawful bases we rely on are: (a) performance of a contract — where processing is necessary to deliver the service you have signed up for; (b) legal obligation — where processing is required by applicable law; (c) legitimate interests — where processing is necessary for our legitimate business purposes and does not override your fundamental rights; and (d) consent — where you have freely and explicitly given us permission to process your data for a specific optional purpose.

4.2 The following table sets out the specific purposes for which 88fb2 processes personal data and the lawful basis relied upon for each:

4.3 88fb2 will never use your personal data in a way that is incompatible with the purpose for which it was originally collected. Where we wish to use your data for a new purpose, we will inform you in advance and, where required, seek your consent.

5.1 88fb2 does not sell, rent, trade, or otherwise disclose your personal data to any third party for that party's own marketing or commercial purposes. Sharing is limited to the following categories of recipients, and only to the extent necessary to fulfil the relevant purpose:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa/Mastercard networks, and associated banking partners — to authorise and process your financial transactions.
• Identity Verification Providers: Specialist KYC and AML service providers who verify the authenticity of identity documents and screen for sanctions or politically exposed person (PEP) status.
• Game Technology Providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt, and other certified game studios — to facilitate the delivery of their games on the 88fb2 platform and to maintain game integrity.
• IT and Infrastructure Providers: Cloud hosting, content delivery, and cybersecurity vendors who support the operation of the 88fb2 platform under strict data processing agreements.
• Legal and Regulatory Authorities: Where required by applicable law, court order, or regulatory direction, 88fb2 will disclose personal data to competent authorities, including financial intelligence units and law enforcement agencies.

5.2 All third-party data processors engaged by 88fb2 are required to maintain the confidentiality of your personal data and to process it only for the specific purposes for which it was shared. 88fb2 remains responsible for the handling of your data by its processors.

5.3 In the event of a business restructuring, merger, or acquisition involving 88fb2, your personal data may be transferred to the successor entity. You will be notified of any such transfer and your data will continue to be governed by this Privacy Policy unless a replacement policy is presented and accepted by you.

6.1 88fb2 uses cookies and similar tracking technologies (including local storage, session tokens, and browser fingerprinting) to operate the platform effectively, maintain your login session, personalise your experience, and gather analytics data that helps us improve the service.

6.2 The categories of cookies used on the 88fb2 platform are as follows:

• Essential Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in, security tokens, and load-balancing cookies. These cannot be disabled without impairing core platform functionality.
• Functional Cookies: Used to remember your preferences, such as your preferred game category, display settings, and language. Disabling these may affect your personalised experience.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate the platform — which pages are visited most frequently, where users drop off, and how long sessions last. This data is used solely to improve platform design and performance.
• Security Cookies: Used to detect unusual login behaviour, bot activity, and potential fraud. These cookies are essential for protecting the integrity of player accounts.

6.3 88fb2 does not use third-party advertising or retargeting cookies. We do not participate in behavioural advertising networks or share cookie data with external advertising platforms.

6.4 You may manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will prevent you from logging into your account and using core platform features.

7.1 88fb2 implements a multi-layered security architecture to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our technical and organisational security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your browser and our servers;
• AES-256 encryption for sensitive data stored in our databases, including identity and financial records;
• Multi-factor authentication (MFA) options for player accounts and mandatory MFA for all internal administrative access;
• Role-based access controls (RBAC) that restrict employee access to personal data on a strict need-to-know basis;
• Regular automated vulnerability scans and annual third-party penetration testing of our platform infrastructure;
• Intrusion detection and prevention systems (IDS/IPS) monitoring network traffic in real time;
• Secure data centres with physical access controls, redundant power, and environmental monitoring.

7.2 While 88fb2 takes all reasonable and technically feasible measures to safeguard your data, no security system is entirely impenetrable. In the event of a data breach that affects your personal information, we will act swiftly to contain the breach, assess the risk, and notify affected players and any competent authorities as required by applicable law.

7.3 You are also responsible for maintaining the security of your own account. Use a strong, unique password for your 88fb2 account, enable two-factor authentication if available, and never share your login credentials with any third party. If you suspect your account has been compromised, contact our support team immediately at [email protected].

8.1 88fb2 retains personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required or permitted by applicable law. The following general retention guidelines apply:

• Account and Identity Data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, to satisfy legal and regulatory record-keeping requirements relating to anti-money-laundering (AML) compliance.
• Financial Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, in line with financial record-keeping obligations.
• Support and Communication Data: Retained for three (3) years from the date of the interaction, or longer if the interaction relates to an unresolved dispute or ongoing investigation.
• Technical and Usage Data: Aggregated analytics data is retained indefinitely in anonymised form. Non-anonymised technical data (e.g., IP logs) is retained for up to twelve (12) months and then purged.
• Marketing Preferences: Retained until you withdraw consent or request deletion, whichever comes first.

8.2 Upon expiry of the applicable retention period, personal data is either securely deleted using industry-standard data destruction methods or anonymised in a manner that makes re-identification impossible. 88fb2 conducts scheduled data purge cycles to ensure that retention obligations are met.

8.3 Where you request deletion of your personal data under Section 9 of this policy, we will process the request within 30 days, subject to any overriding legal retention obligations that prevent immediate deletion.

9.1 As a player using the 88fb2 platform, you hold the following rights in relation to your personal data. You may exercise any of these rights at any time by contacting our support team at [email protected]:

• Right of Access: You have the right to request a copy of all personal data 88fb2 holds about you, along with information about how it is being used. We will provide this within 30 days of a verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to our legal retention obligations.
• Right to Restriction of Processing: In certain circumstances, you may request that we restrict the processing of your personal data — for example, while the accuracy of data is being contested, or while an objection to processing is being considered.
• Right to Data Portability: Where processing is based on consent or contract and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling. If you object, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based solely on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

9.2 To exercise any of the above rights, please contact us at [email protected] with the subject line "Data Rights Request" and include your registered username and a description of the right you wish to exercise. We may need to verify your identity before processing your request.

9.3 All requests will be acknowledged within 5 business days and fully responded to within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case you will be notified of the extension and the reason for it.

10.1 The 88fb2 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not create an account, use any part of the platform, or submit any personal information to us.

10.2 If 88fb2 becomes aware that personal data has been collected from a person under the age of 21 — whether through self-disclosure, third-party report, or our own verification processes — we will immediately suspend the relevant account, delete all associated personal data, and reverse any financial transactions where possible.

10.3 Parents and guardians are encouraged to monitor the online activity of minors in their care and to use parental control software to prevent access to gambling websites. If you believe a minor may have accessed the 88fb2 platform using your account or their own, please contact us immediately at [email protected].

11.1 88fb2 primarily processes and stores personal data within secure data centre infrastructure. In some cases, personal data may be accessed by or transferred to our operational partners located outside Bangladesh — for example, game technology providers, cloud infrastructure vendors, or identity verification services that operate from other jurisdictions.

11.2 Where personal data is transferred outside Bangladesh, 88fb2 takes all reasonable steps to ensure that the recipient provides an adequate level of data protection. This includes requiring contractual data processing agreements that impose data security obligations equivalent to those applied by 88fb2 itself.

11.3 By using the 88fb2 platform and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to third-party processors in other jurisdictions, where necessary to deliver the services you have requested, subject to the protections described above.

12.1 88fb2 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or business operations. All changes will be published on this page with a revised "Last Updated" date.

12.2 Where changes are material — meaning they significantly affect how your personal data is collected, used, or shared — 88fb2 will provide at least 7 days' advance notice by sending an email notification to your registered address or by displaying a prominent notice on the platform prior to the change taking effect.

12.3 Your continued use of the 88fb2 platform after any changes to this Privacy Policy take effect constitutes your acceptance of the revised policy. If you do not accept the changes, you should cease using the platform and may request account closure under Section 3.5 of the 88fb2 Terms & Conditions.

12.4 We encourage all players to review this Privacy Policy periodically to remain informed about how 88fb2 protects and uses their personal information. The current version of this policy is always available at 88fb2.io/privacy-policy.

13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way 88fb2 processes your personal data, please contact our support team using the details below. We are committed to responding to all privacy-related enquiries promptly and thoroughly.

13.2 Email: [email protected] — please use the subject line "Privacy Enquiry" so your message is routed directly to our data team.

13.3 Response Time: We aim to acknowledge all privacy-related communications within 2 business days and to provide a full response within 30 calendar days of receiving your request, Bangladesh Standard Time (BST, UTC+6).

13.4 Support Hours: Our customer support team is available 24 hours a day, 7 days a week, including Bangladesh national holidays such as Eid, Victory Day (16 December), and Independence Day (26 March).